Welcome to the PROTU® website. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these terms and all applicable laws.

2. Intellectual Property

All content on the website, including text, images, logos, and software, is owned by PROTU® and protected by copyright laws.

3. Use of Website

You may use the site for lawful purposes only. Unauthorized or harmful use is prohibited.

4. Product Information

We strive for accuracy but do not guarantee that product descriptions or pricing are error-free. We reserve the right to correct errors and update information at any time.

5.Orders and Payment

Orders are subject to availability and acceptance. Payment must be completed before shipment. PROTU® reserves the right to refuse or cancel orders at its discretion.

6. Shipping and Delivery

We aim to deliver products within the stated timeframes, but are not liable for delays caused by courier services or external factors beyond our control.

7. Returns and Refunds

Please review our Return & Exchange Policy for eligibility criteria. Refunds are processed after product inspection and approval.

8. Liability Disclaimer

PROTU® is not liable for indirect or consequential damages arising from the use of our products or website, except where required by law.

9. Changes to Terms

We may modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt. Any disputes will be settled in the courts of Cairo, Egypt.

11. Appendix (Deliverables to Share with Developers)

FAQs & Live Chat Scripting (for chatbot integration)

Effective Date: August 3, 2025